Case:

The Community Builders

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Worcester

Massachusetts

City Population:

207,000

Organization:

The Community Builders

Project Area:

Affordable Housing

Nurturing community stability through affordable housing in Downtown Worcester

Located in the heart of Massachusetts, Worcester is undergoing a period of growth and renewal, with major investments in its downtown core. Its vision is to be the country's most vibrant and livable mid-size city — yet recent migration from Boston and elsewhere has led to rising housing costs and the risk of families being left behind. This is especially true downtown, where rents have skyrocketed in recent years, causing high population turnover. There is a critical need for safe and affordable housing in communities here and across the United States.

Project Overview

For entire neighborhoods to thrive, housing must exist alongside supportive services for residents. The Community Builders (TCB) is a non-profit affordable housing developer that has been offering this whole community approach to housing for sixty years. They came to EDDIT to work on building sustained support from local and state agencies and politicians, with a focus on their Plumley Village site in Worcester, a 400-unit complex they have operated since the 1980s and which is currently undergoing a US $150 million rehabilitation. They also sought greater involvement and alignment with Worcester’s downtown planning process, reflecting the significant role the organization and its residents play in the city’s downtown.

The advantage of more support for housing and other resident services comes from how these can bring stability, both for residents in affordable housing and for communities as a whole. Predictable schooling, access to healthy food and green spaces, and stable housing leads to better educational, economic, and quality of life outcomes for individuals, families, and cities. This in turn allows whole neighborhoods to transform and thrive over time. This is the impact TCB seeks for its communities across the country.

Data Insights

The team uses historic images and new maps to show the legacy of urban renewal and freeway construction on Worcester’s downtown, and how these areas have become spaces for potential new investment today. The data work featured above surveys existing land use and amenities downtown, and highlights the abundance of opportunities for investing in public land or underused parcels to provide open space improvements, access to fresh food, and educational services near existing residents.

With 50% of all downtown residents and 90% of the downtown’s youth population living on site, Plumley Village and its residents are central to achieving the city’s vision. Any investments or changes to downtown will also have a significant effect upon quality of life outcomes for the Plumley Village population.

With an equitable downtown master plan in the works, bold action to make the most of public lands, and sustained financial support from both TCB and public agencies, Plumley Village and the City of Worcester have a bright future ahead.

As planners we are often aware of what the problem is, and what our data is telling us, yet that doesn't always get us anywhere. EDDIT helped open our minds to try and un-learn some of what we have been doing and try a different way of doing things, based in the belief that we have the capacity to make positive change today so that we can get to a better future tomorrow.

Isela Contreras-Dogbe
Regional Municipality of Wood Buffalo

A memorable insight from our time with EDDIT was when they [the EDDIT team] visited our community. It gave me a chance to tag along and visit the community assets we have in our neighborhoods, listen to conversations with stakeholders, and learn the passion and zeal these stakeholders have for their community. That was an "aha" moment for us -- to build our community engagement and engage every single aspect of our community stakeholders as we make decisions.

Martin Byaruhanga
Regional Municipality of Wood Buffalo
Program Manager, Community Partnership and Initiatives

The team brought a dynamic way of looking at existing resources from different perspectives, including figuring out how to apply an equity lens to the data that we have.

Martin Byaruhanga
Regional Municipality of Wood Buffalo
Program Manager, Community Partnership and Initiatives

Being part of the EDDIT cohort, I have learned more about how I can visualize and tell a story with the data that we have, and how we can reframe it to answer objective questions. I would say I'm confident in continuing to leverage the resources that we were provided through EDDIT.

Martin Byaruhanga
Regional Municipality of Wood Buffalo
Program Manager, Community Partnership and Initiatives

My key takeaway from this training was to shift from a problem-based perspective to a solution-based one.

Martin Byaruhanga
Regional Municipality of Wood Buffalo
Program Manager, Community Partnership and Initiatives

You really learn so much more about your project than you thought you were going to. EDDIT really gives you those tools necessary to make those big asks in the future and get the community involved in the future. And I would just absolutely recommend it to everybody.

Sarah Supple
City of Albuquerque
Operations Manager + Public Information Officer

A win that has come from EDDIT training is I feel like I can better verbalize my ask towards our audience, our target audience in the real world. I feel like I'm more comfortable talking about our project publicly, just generally speaking, whether it's to our community directors or whether it's to the community members. EDDIT has given me these tools to really feel comfortable in the way that I deliver the message.

Sarah Supple
City of Albuquerque
Operations Manager + Public Information Officer

EDDIT has expanded our understanding of equitable development and how to tackle that in other projects moving forward.

Sarah Supple
City of Albuquerque
Operations Manager + Public Information Officer

EDDIT has changed my approach to everything that we do. After every single session I would sit there and not only think about how it applies to the Rail Trail, but also how it applies to our Downtown Forward efforts and our other grant programs. I was like, oh my gosh, we can use this for absolutely everything that we're doing!

Sarah Supple
City of Albuquerque
Operations Manager + Public Information Officer

I feel more confident using data to support our call to action. I feel like I have a better sense of purpose for our data and a clearer sense of how I want to use it in order to make our case.

Sarah Supple
City of Albuquerque
Operations Manager + Public Information Officer

If you are considering working with the EDDIT team, do it. Do it. You will not regret it. You will learn a lot more than you thought you would learn.

Dr. Telisha Robers
Business High Point
Executive Director of Thrive High Point